EDZE is owned, maintained and operated by EDZE Soft PRIVATE LIMITED. This Agreement is a legally binding contract between "You" Or "Customer" and EDZE Soft PRIVATE LIMITED (which will be referred as "Edze Soft" for the rest of agreement). Edze Soft provides the Service(s) (as defined below) to you subject to and conditioned upon your acceptance of this Agreement.
By accessing and using the service in any way, you agree to be bound by all the terms of this agreement. you can accept the terms by checking a checkbox or clicking on a button indicating your acceptance of the terms or by actually using the services.
EDZE Soft may modify this Agreement from time to time and such modification shall be effective upon posting by on the Website. You agree to be bound to any changes to this Agreement when you use the Services after any such modification is posted. It is therefore important that you review this Agreement regularly upon each use of the Services to ensure you are updated as to any changes.
This contract between EDZE Soft and its Customers
An individual or legal entity that pays to use the EDZE Soft Application.
All Contact Information and other permitted information submitted by Customer to, or collected by Customer via, the Service. Customer Data does not include Sensitive Information.
The site of applications available at https://edze.in or any of its sub-domain
An order confirmation form that captures key terms & conditions of the Services that Customer purchases from EDZE Soft
Means the products, modules, tools and services, whether chargeable or not, that are ordered by You and/or made available, from time to time, by EDZE Soft online via the Website and/or other web pages designated by EDZE Soft, including, without limitation, Third Party Services
Total duration of contract for which EDZE Soft needs to provide Services to the Customer as per Invoice
Individual people or accounts that are designated and Authorized by Customer to access EDZE
Means the company or other legal entity for which you are accepting this Agreement and Affiliates of that company or entity
Use of the Services is void where prohibited. By using the Services, You represent and warrant that all registration information You submit is truthful and accurate; You will maintain the accuracy of such information; You are 18 years of age or older; and Your use of the Services does not violate any applicable law or regulation. Your profile may be deleted and your registration as a member with the Website may be terminated without warning, if EDZE Soft believes that you are less than 18 years of age. By using the Premium Services, You declare and represent that You are more than 18 years of age and that You have full legal capacity to complete such contractual action, including the use of a credit card or use of any other method of payment, without need in any additional approvals or consents.
EDZE Soft provide lead management application. You may use the Services for your personal and business use or for internal business purpose in the organization that you represent. You may connect to the Services using any Internet browser supported by the Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services.
You acknowledge and agree that the form and nature of the Services, which EDZE Soft provides, may change from time to time without prior notice to you.
As part of this continuing innovation, you acknowledge and agree that EDZE Soft may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at EDZE Soft sole discretion, without prior notice to You. You may stop using the Services at any time. You acknowledge that EDZE Soft may replace its Partners, which provide the Third Party Services at any time, and from time to time, at its sole discretion, without obtaining You consent. You acknowledge and agree that if EDZE Soft disables access to Your account, You may be prevented from accessing the Services, Your account details or any files or other content which is contained in Your account, hence, EDZE Soft strongly recommends that You store any content You insert into the Services as any time You access to the Services.
You acknowledge and agree that while EDZE Soft may not currently have set a fixed upper limit on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by EDZE Soft at any time, at EDZE Soft's discretion. By entering into this Agreement you confirm that your purchase decision is not dependent on any oral or written public comments made by EDZE Soft regarding future functionality or features.
EDZE Soft will use commercially reasonable effort to make Services available 24x7 except in case of planned Downtime (defined below) and Force Majeure (defined later in the agreement). EDZE Soft may shut down the Services to perform planned maintenance of the platform or to upgrade the platform. To the extent possible and reasonable, we will schedule such downtime in non-business hours for majority of our Customers over weekend. We will provide at least 8 hours of notice for such down time.
In addition to all other terms and conditions of this Agreement, you shall not:
What is SPAM?
Spam is any email or SMS you send to someone who hasn't given you their direct permission to contact them on the topic of the email. When you send an email or SMS to someone you don't know, that's an "unsolicited" email or SMS. Sending one unsolicited message to someone is obviously not spam. But when you send an unsolicited email or SMS to an entire list of people you don't know, that's spam.
You agree to abide by all applicable local, national and international laws and regulations. You are solely responsible for all acts or omissions that occur under your account, including the content of the messages transmitted through the service. The SMS service that sends/receives messages to/from mobile phones is maintained by EDZE Soft. The utilization of the SMS service is subject to the following Terms of Service.
Any Spam or illegal use of the SMS service is strictly prohibited. Messages containing sexual, racist or discriminatory content or any such usage of them may be considered as harassment and you are to be held responsible for this. EDZE Soft does not assume any liability for the content of messages sent.
EDZE Soft will be exempt from any claim that may arise from third parties as a result of message content. You guarantee that the content of any SMS always respects and does not in any way conflict with fundamental human rights or will follow the norms of Intellectual Property Right laws. (E.g. right to privacy, prohibition of discrimination on any ground such as sex, race, color, language, religion, political or other opinion, national or social origin). You accept that the service is provided for professional use only and you agree not to use it to: Promote alcohol, music, dancing, dating, gambling or deception. Send unsolicited messages (i.e. mobile spam) and to therefore ensure that your messages are only sent to individuals that have given you their permission. Harvest, or otherwise collect information about others, without their consent.
Mislead others as to the identity of the sender of your messages, by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to you. Transmit, associate or publish any unlawful, racist, harassing, libelous, abusive, threatening, demeaning, lewd, immoral, harmful, vulgar, obscene or otherwise objectionable material of any kind. As a general guideline, if your content is not suitable for ages 13+, it most likely goes against our Usage Policy. Transmit any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights of publicity.
Transmit any material that contains viruses, Trojan horses, worm, time bombs, cancel-bots or any other harmful/deleterious programs. Interfere with, or disrupt, networks connected to the service or violate the regulations, policies or procedures of such networks. Attempt to gain unauthorized access to the service, other accounts, computer systems or networks connected to the service, through password mining or any other means. Interfere with others use and enjoyment of the service.
Engage in any other activity that EDZE Soft believes could subject it to criminal liability or civil penalty/judgment. You acknowledge that EDZE Soft delivers SMS messages via major telecom operators and can therefore only influence the delivery transmission of SMS messages within the technical constraints imposed. SMS messages submitted via Internet will be transferred to mobile network providers, provided that the recipient's phone is switched on and doesn't have a full memory and is located in an area covered by its subscribed mobile network provider. You acknowledge that, depending on the recipient's mobile provider service, it may not be possible to transmit the SMS message to the recipient successfully. You are responsible for the privacy and storage of the user-name and password. You agree that all activities made through your account are legally bonded to you. EDZE Soft neither claims nor guarantees the availability or performance of this service and accepts no liability for transmission delays or message failures. While EDZE Soft makes every effort to deliver messages promptly.
EDZE Soft doesn't refund the credits for undeliverable SMS messages to you because we cannot guarantee delivery of the SMS messages to recipients due to possible errors. EDZE Soft debits transmitted SMS messages according to its transmission logs. These logs are deemed correct and valid even if the customer has objected to the correctness of the accounting records, except if investigation by EDZE Soft has produced evidence of a technical problem or error.
EDZE Soft reserves the right to exclude you from using this service, refunding you any remaining amount in your account. All purchases must be considered as final, in compliance with our no refund policy. The SMS account balance is non-refundable and does not bear interest. All the SMS must be used in the validity period from the date of the purchase and no carry forward of the credits will be made unless otherwise defined in a separate contract.
You under take the whole responsibilities regarding the messages sending through EDZE Soft services from your account, which are transmitted as per your request. You shall indemnify and reimburse EDZE Soft all liabilities, costs, losses and damages, in case of any claim brought against EDZE Soft from any third party due to breach of contract. By registering to EDZE Soft I agree to receive promotional SMS, email, voice calls send from EDZE Soft.
We reserve the right to suspend your account immediately and start investigating your activity if your campaigns have high percentage of spam complaints, bounces, unsubscribes or very small open rate. If you breach this anti-spam policy (or attempts to do so) will immediately be suspended without notice. If it turns out that you were sending emails without permission - we will terminate your account. We can ask you to prove that you have permission from your recipients and we can close your account if you do not have such proof. Otherwise, we will activate your account and you will be able to use the service again.
EDZE Soft Services are currently paid, and the EDZE subscription fee is as defined on the website. You may purchase certain services from EDZE Soft and you agree to pay all charges provided on the applicable order screen.
EDZE Soft reserves the right to change its prices and at any time. The paid Fee will be non-refundable and payment obligations are non-cancellable unless exceptions are provided in this Agreement or Invoice. The Fee is for purchases of Services (or subscription) and not for usage.
For example, if a Customer purchases the Service for one year but uses only for 1 month, then the Fee paid is non-refundable.
EDZE Soft has pay per subscription system and fees should be payable in advance. EDZE Soft reserves the right to change the fees. Any hike in Fee by EDZE Soft will be applicable to existing Customers only after expiry of current subscription. All quoted Fee and Prices on EDZE Soft website are exclusive of any applicable taxes.
Customer agrees to pay any applicable taxes on the Services whether it has been mentioned in Invoice or not. EDZE Soft supports credit card, debit card and net banking modes of payments. Please sign up for more details. Customer agrees to provide accurate Credit Card, Debit card or Bank information as may be needed to process the payments. Customer also agrees to update EDZE Soft about change in any payment information that may impact processing of payment in current or subsequent billing system. Any failure of payment processing due to inaccurate information may lead to suspension or termination of Customer Account.
We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies.
Objections to suspension or disabling of user accounts should be made to support@edze.in within thirty days of being notified about the suspension. We may terminate a suspended or disabled user account after thirty days. We will also terminate your user account on your request.
In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Terms and to terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. You have the right to terminate your user account if EDZE Soft breaches its obligations under these Terms and in such event. Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and password and deletion of all data in your user account.
You acknowledge and agree that EDZE Soft own all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Services may contain information which is designated confidential by EDZE Soft and that You shall not disclose such information without EDZE Soft's prior written consent.
Unless You have agreed otherwise in writing with EDZE Soft, nothing in this Agreement gives You a right to use any of EDZE Soft's trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.
You agree that You shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services. Unless You have been expressly authorized to do so in writing by EDZE Soft, you agree that in using the Services, You will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.
You agree to defend, indemnify and hold harmless EDZE Soft, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
Your violation of any third party right, including without limitation any copyright, property, or privacy right or any claim that one of Your content/data caused damage to a third party. This defense and indemnification obligation will survive the termination of the Services and of this Agreement.
You expressly agree that your use of, or inability to use, the services is at your sole risk. Services and any products ordered, or used, by you through the services are provided as is and as available for your use, without warranties of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Because some jurisdictions do not allow the exclusion of implied warranties, the above exclusion of implied warranties may not apply to you.
Please keep in mind that some of the content that we make available to you through the services comes from partners or any other third party web services. All such content is provided to you as is, as-available basis and EDZE Soft, the partners and other third party licensors, do not make and hereby disclaims and warranty, express or implied, with respect to the content, including, but not limited to, the accuracy, completeness, timeliness, merchantability or fitness for a particular purpose of the content or of the media on which the content is provided. The content and your use of it are subject to change and/or removal at any time.
In no case shall EDZE Soft, its affiliates, partners, and their respective directors, officers, employees, agents or contractors be liable for any direct, indirect, incidental, special or consequential damages arising from your use of any of the services or for any other claim related in any way to your use of the services. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, EDZE Soft liability shall be limited to the extent permitted by applicable local law.
If we receive a complaint from any person against you with respect to your activities as part of use of the Services, we will forward the complaint to the primary email address of your user account. You must respond to the complainant directly within 10 days of receiving the complaint forwarded by us and copy EDZE Soft in the communication. If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact information to the complainant for enabling the complainant to take legal action against you. You understand that your failure to respond to the forwarded complaint within the 10 days' time limit will be construed as your consent to disclosure of your name and contact information by EDZE Soft to the complainant. If you have a question or complaint regarding EDZE Soft website, contact us via e-mail at support@edze.in You may also contact us by writing to us at: EDZE Soft PRIVATE LIMITED, #4 Floor, 705, Sanvi Towers, Road Number 37, Madhapur, Hyderabad, Telangana 500081